IT Support Specialist – Petersfield

An IT support professional provides technical support across Windows, Microsoft 365, cloud, and network environments, troubleshooting and resolving issues. The role requires configuring and managing Microsoft Intune and Entra ID, supporting security features, and assisting in system migrations and upgrades. Candidates should have strong networking and troubleshooting skills, as well as knowledge of cyber security principles and virtualisation. Excellent communication skills and a proactive attitude are essential to handle support issues and document solutions effectively. The position is largely remote, with an initial onboarding period in Petersfield, and flexible working arrangements thereafter. Day-to-day responsibilities include supporting end-users, managing Microsoft cloud services, and maintaining technical documentation.