Management Consultant – CRM Transformation – Greater London

A management consultant specialising in CRM transformation is sought to support a major programme within a private bank or wealth manager in London. The role involves leading business analysis activities, assessing current operating models, and gathering requirements for a new client recordkeeping system. The candidate will work closely with senior stakeholders to define future business processes and deliver strategic change initiatives. Experience with client lifecycle management, process optimisation, and operating model design within financial services is essential. The role requires strong stakeholder management, analytical skills, and the ability to produce high-quality documentation. It offers the opportunity to influence key business transformation projects within a high-profile financial institution.