Senior Data Analytics Manager
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The role
Own the analytics strategy for a major loyalty program, shaping member acquisition, activation, engagement, retention, and lifetime value.
Develop and maintain KPI frameworks, cohort analytics, incremental value, churn, and ROI measurement.
Conduct deep-dive analyses on member behavior, purchase frequency, basket composition, and cross-category lift.
Design and evaluate A/B tests and quasi-experiments to optimize pricing, benefits, and promotions.
Partner with Data Science for incrementality modeling and with Finance for P&L and unit economics; ensure data quality and governance.
Collaborate with Data Engineering and BI to enable reliable loyalty datasets and translate insights into measurable business outcomes.
Develop and maintain KPI frameworks, cohort analytics, incremental value, churn, and ROI measurement.
Conduct deep-dive analyses on member behavior, purchase frequency, basket composition, and cross-category lift.
Design and evaluate A/B tests and quasi-experiments to optimize pricing, benefits, and promotions.
Partner with Data Science for incrementality modeling and with Finance for P&L and unit economics; ensure data quality and governance.
Collaborate with Data Engineering and BI to enable reliable loyalty datasets and translate insights into measurable business outcomes.
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