HR & Employee Services Manager

The role involves leading the online HR services team, managing processes related to employee lifecycle events, and ensuring compliance and timeliness in payroll, onboarding, benefits, and offboarding. The manager will support continuous process improvements through automation and technology, analyse service metrics, and prepare reports to enhance HR service quality. Additional responsibilities include overseeing the bi-annual salary review process, maintaining accurate HR documentation, and providing administrative support to senior HR staff. Candidates need strong communication, analytical, and system skills, with experience in HR coordination and recruitment, and the ability to handle confidential information with integrity. Leadership qualities, proactive attitude, and experience with systems such as Oracle and G-Suite are essential. The role is based in Leicester, with a full time schedule, offering an opportunity to influence employee experience and process efficiency.