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Call Centre Agent – Norwich

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The role

A full-time call centre agent position involves responding to customer enquiries via phone, handling inbound and outbound calls professionally, and supporting administrative tasks. The role requires strong communication and organisational skills, attention to detail, and competence in Microsoft Office. Previous experience in customer service or administration is advantageous. The environment is fast-paced, demanding a polite and empathetic approach to customer interactions. The position is based in Norwich and offers a full-time office-based work setting, with potential for permanent employment.

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