Desktop Support Engineer – Glasgow

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The role

The role involves providing onsite support for PC, mobile devices, and peripherals, managing office moves, and coordinating hardware and software troubleshooting. Candidates need strong technical skills in Windows OS, Microsoft Office, networking, and imaging processes, with experience in remote technical support and deployment tools like SCCM and Intune. Excellent organisational, communication, and problem-solving skills are essential to coordinate with teams and manage multiple projects effectively. The position requires handling technical tasks such as asset management, room support, conference setup, and crisis management support. Candidates should possess a bachelor's degree in technology or equivalent and relevant certifications such as CCNA or Comptia. The role demands active engagement in knowledge sharing, performance reporting, and training sessions to maintain high service standards.

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