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IT Support Technician – Reading

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The role

An IT support technician in Reading is responsible for delivering technical support and troubleshooting for desktop and network issues, ensuring the smooth operation of IT infrastructure. The role involves supporting Microsoft environments, cloud solutions, network management, virtualisation, and incident handling. Candidates should have experience with support tasks such as configuring laptops, troubleshooting connectivity problems, and managing endpoint devices; certifications like CompTIA are advantageous. Strong proficiency in Microsoft technologies and the ability to obtain security clearance are required. The environment offers a combination of support duties, project work, and opportunities to expand infrastructure responsibilities. The role is based onsite five days per week, with restrictions for candidates requiring sponsorship.

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