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Hotel Duty Manager – Derby

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The role

A hotel duty manager in Derby oversees daily operations, leads teams across various departments, and ensures guests receive excellent service. They support reception, housekeeping, and restaurant staff, resolving issues promptly and maintaining safety standards. The role involves managing shifts, coaching team members, and assisting guests, requiring confident decision-making and calmness under pressure. Experience in customer service or supervisory roles is preferred, but hotel experience is not necessary as training is provided. The position offers permanent hours, career development opportunities, and various employee discounts. It suits motivated individuals who enjoy a fast-paced environment and leading by example.

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