1st Line Support Technician (m/f/d)
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
Provide remote and deskside 1st line IT support in a Windows/Microsoft environment. Troubleshoot issues across Windows 10/11, Microsoft 365, Exchange, Outlook, and MS Teams. Manage incidents and requests through ServiceNow, including ticket triage and escalation to appropriate teams. Support users via telephony and maintain high levels of customer service throughout the resolution process. Perform desk-side tasks at the tech bar and assist with general IT support duties as needed. This is a hybrid, 6-month contract based in Liverpool, with a 37.5-hour week.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.