Customer Service Advisor – Hull
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
Track your applications on mobile The free Whileresume app, on iPhone and Android.
The role
A Customer Service Advisor at Wescot Credit Services is responsible for handling inbound and outbound calls, supporting customers on their financial recovery journey. The role involves active listening, empathy, and the ability to communicate difficult news compassionately. Advisors update customer interactions accurately across multiple systems, ensuring compliance with regulatory standards. They collaborate within a team environment, sharing insights to improve service delivery. The position begins with a four-week training programme, covering vulnerability, regulation, and system use, based in Hull. After training, employees work flexible shift patterns, embracing hybrid working options for better work-life balance.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inYou might also like these jobs
No closely matching jobs yet — here are the most recent ones.