IT Support Specialist – Coventry
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The role
An IT Support Specialist provides technical assistance and support to clients, handling tasks related to Active Directory, Office 365, networking, and device management. They are responsible for maintaining systems, troubleshooting issues, and supporting project work across multiple client environments. The role requires clear communication and a proactive attitude, with the ability to learn quickly and adapt to new technologies. The successful candidate will support clients both onsite and remotely, participating in diverse technical tasks and expanding their expertise. This position involves hybrid work, with three days onsite in Coventry and two days remote, occasionally supporting other UK-based clients. They should be familiar with Active Directory, Office 365, networking, Intune, and MacOS, with additional experience in storage, cabling, Mimecast, AV, RingCentral, desirable.
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