Helpdesk Support Technician, Part Time
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The role
Position: Helpdesk Support Technician, Part Time, on-site at a college campus.
Serve as the primary helpdesk technician for IT issues across devices and classroom technologies.
Provide in-person support for computers, peripherals, phones, AV equipment, and related systems.
Troubleshoot software, operating systems, hardware, printers, and networked clients.
Explain technical information clearly to non-technical users and assist with training and knowledge transfer.
Work up to 29 hours per week with a focus on customer service, documentation, and professional growth.
Serve as the primary helpdesk technician for IT issues across devices and classroom technologies.
Provide in-person support for computers, peripherals, phones, AV equipment, and related systems.
Troubleshoot software, operating systems, hardware, printers, and networked clients.
Explain technical information clearly to non-technical users and assist with training and knowledge transfer.
Work up to 29 hours per week with a focus on customer service, documentation, and professional growth.
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