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Operations Manager – Edinburgh

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The role

An operations manager in Edinburgh oversees the coordination of firmwide operational programmes, ensuring efficient service delivery and compliance with regulatory standards. The role involves managing stakeholder relationships, maintaining programme documentation, and supporting the development of operational KPIs and reporting frameworks. Key responsibilities include refining ways of working across the organisation, establishing governance structures, and embedding operational practices consistent with strategy. The candidate should have experience in operations management within regulated environments, strong organisational skills, and the ability to produce insightful management information. The role requires collaboration with teams across risk, technology, finance, and compliance, with a focus on continuous improvement and operational excellence.

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