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Customer Service Representative – Sunbury-on-Thames

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The role

A Customer Service Representative in Sunbury-on-Thames is responsible for assisting customers throughout their car rental experience by managing reservations, processing payments and ensuring customer satisfaction. The role involves coordinating vehicle deliveries and collections, handling administrative duties and addressing customer queries via phone and email. Candidates should possess excellent communication skills, strong administrative and computer proficiency, and a full driving licence held for at least 12 months. The position requires attention to detail and the ability to work efficiently in a fast-paced environment. Additional duties may include driving and vehicle cleaning based on company needs, with the primary aim of delivering outstanding service to customers.

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