Operations Manager – Thurmaston

An Operations Manager in Thurmaston is responsible for delivering store performance, maintaining standards across departments, and leading teams with empathy and clarity. The role involves reviewing processes to enhance availability, reduce waste, and control shrink, while coaching managers and staff to achieve key metrics. Candidates should possess strong leadership, organisational, and commercial skills, with experience in large-format retail environments. They must be data-driven and collaborative, using insights to optimise store operations and ensure legal compliance. The position requires managing diverse teams, driving continuous improvement, and fostering a customer-focused store culture. Successful candidates will thrive in fast-paced settings, prioritising tasks effectively and supporting change management initiatives.