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Organisational Change Management Lead

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The role

The organisational change management lead in Boston facilitates large-scale transformation initiatives by designing and implementing change strategies across business and technology functions. They assess impacts and develop stakeholder engagement, communication, and training plans to foster adoption and support. The role requires engaging with stakeholders at all levels, from frontline teams to senior executives, and supporting leadership through change processes. Responsibilities include delivering change strategies, supporting technology implementations, and identifying risks and resistance points to ensure smooth transitions. Candidates should have extensive experience in change management within complex environments and a solid understanding of insurance or financial services sectors. The role involves collaborating with diverse teams to support enterprise-wide transformation efforts, focusing on sustaining change and continuous improvement.

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