Customer Support Representative – Manchester
Is this job for you?
Build my CV Build your CV and see how well you match this role — and every other one.
The role
A customer support representative in Manchester will manage high-volume customer emails and tickets using platforms such as Zendesk, Freshdesk, or Salesforce. They will handle incoming calls, answer inquiries about orders, returns, warranties, and product support while maintaining high accuracy and professionalism. The role requires troubleshooting basic hardware issues, liaising with internal teams, and maintaining detailed records within the ticketing system. Candidates should have previous experience in a busy customer service environment, excellent written and spoken English, and a confident telephone manner. Knowledge of gaming PCs and hardware components is highly desirable, with an emphasis on efficiency and customer satisfaction. This position offers an opportunity to develop within a rapidly expanding company in the technology and gaming industry.
See the full job post
Responsibilities, requirements, skills and benefits — create your free account.
or
Already have an account?
Log inSimilar openings
Other roles that could suit you.