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Call Centre Agent – Porth

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The role

A call centre agent role involves engaging with customers over the phone, understanding their needs, and advising on suitable products and services. The position requires resilience, motivation, and the ability to adapt to different customer situations. Training is provided to develop knowledge of product offerings and sales techniques. Flexibility in working hours and schedule is supported to accommodate personal commitments. The role offers a competitive starting salary with potential progression, along with uncapped commission opportunities. This position requires excellent communication skills and a proactive approach to achieving targets in a fast-paced setting.

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