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Call Centre Agent – Paisley

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The role

The role involves engaging with customers to assist with their bills, contracts, and mobile features, ensuring an exceptional level of personal service. Candidates should possess enthusiasm, charm, and ambition, with no specific background required. Technical skills include good communication and customer service experience, and familiarity with mobile technology is advantageous. Training will be provided, including an NVQ qualification, and the environment is supportive and inclusive. The position offers a competitive salary, incentives, and benefits such as discounts, healthcare, pension, and holiday entitlement. The role is based in Paisley, with a focus on fostering diversity and community engagement.

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