Key Account Manager
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The role
A Key Account Manager manages and develops key accounts within the building automation sector, focusing on growth, projects, and client relationships. They are responsible for delivering accurate sales forecasts and expanding software SaaS contracts through strategic upselling and cross-selling, with a strong emphasis on stakeholder engagement. The role requires technical expertise in building services such as BMS, fire, and security, along with knowledge of SaaS and IoT solutions. Excellent interpersonal and emotional intelligence skills are essential for sustaining long-term client partnerships and collaborating effectively across functions. The position involves managing a diverse client portfolio, supporting sales objectives, and contributing to the optimisation of building operations through innovative technology solutions.
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