Office Assistant & Customer Service Representative
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The role
This role focuses on delivering high-quality customer service as an Office Assistant & CSR, handling inquiries, data entry, and scheduling.
Greet customers professionally and provide general information on product pricing, availability, and order details.
Aim to convert inbound inquiries into customers through effective communication and a courteous approach.
Coordinate with service technicians and managers to ensure timely, accurate service delivery.
Maintain data accuracy with Microsoft Office and CRM tools, while embracing a flexible schedule that may include weekend hours.
Requirements include a High School diploma or GED, strong verbal and written communication, and proficiency in Microsoft Office; bonus points for pest/service industry experience and CRM familiarity.
Greet customers professionally and provide general information on product pricing, availability, and order details.
Aim to convert inbound inquiries into customers through effective communication and a courteous approach.
Coordinate with service technicians and managers to ensure timely, accurate service delivery.
Maintain data accuracy with Microsoft Office and CRM tools, while embracing a flexible schedule that may include weekend hours.
Requirements include a High School diploma or GED, strong verbal and written communication, and proficiency in Microsoft Office; bonus points for pest/service industry experience and CRM familiarity.
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