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IT Infrastructure Support Specialist

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The role

An IT Infrastructure Support Specialist maintains and troubleshoots servers, networks, and storage systems while supporting infrastructure projects and continuous improvement initiatives. The role involves managing system performance, security, and availability, along with supporting patching, system updates, and disaster recovery processes. Candidates should possess technical expertise in infrastructure technologies, support escalation procedures, and documentation standards. The position requires collaboration with vendors and support teams to align infrastructure standards with security practices and business requirements. It offers an opportunity to enhance technical skills, contribute to infrastructure projects, and support operational stability within a dynamic team.

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