Customer Service Representative
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The role
A Customer Service Representative is required in Birmingham to assist applicants with visa applications and renewals, ensuring a professional experience. The role involves greeting and supporting customers, assisting with form completion and biometric data collection, and following administrative procedures. Candidates should have proven customer-facing experience, strong communication skills, and the ability to work calmly under pressure. A valid DBS certificate is essential, and immediate availability is required. This full-time, office-based position offers a supportive team environment and opportunities to utilise organisational skills within a structured setting.
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