Hotel General Manager – Bath

The hotel general manager leads daily operations, manages staff and ensures high standards of service and quality within the hotel. They oversee departments such as front desk, housekeeping, food and beverage, and maintenance, developing strategies to improve guest satisfaction and operational efficiency. The role involves managing recruitment, training, and performance evaluations of staff, as well as controlling budgets and financial performance to maximise profitability. Ensuring compliance with health and safety regulations across all departments is essential, alongside fostering a positive, team-oriented work environment. The manager handles guest queries, complaints, and special requests, aiming to deliver memorable experiences. Candidates should have proven hotel management experience, strong operational understanding, and excellent interpersonal skills.