Senior Program Manager – Sutton
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The role
The Senior Program Manager oversees strategic planning and day-to-day activities supporting content management services. They direct teams and monitor project execution to meet revenue targets while ensuring client satisfaction. The role involves managing resources, budgets, and client communications, including handling escalations proactively. Candidates should possess extensive experience in client service or enterprise content management solutions, with strong leadership skills. Familiarity with content management software, XML technologies, and project tracking tools like Jira is advantageous. The position requires travel up to 10% and hybrid working from Sutton.
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