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Account Manager – Customer Service & Sales

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The role

An account manager role in Birmingham involves managing customer relationships, understanding client needs, and promoting services to maximise satisfaction and sales. The position requires excellent communication skills, experience with CRM systems like Salesforce, and a customer-centric approach. Candidates should be confident in handling multiple enquiries and recognise sales opportunities. The role offers a basic salary, uncapped commission, and career progression within a dynamic environment. Applicants should be commercially minded, proactive, and results-driven, with a background in customer service or sales. This permanent role suits those seeking to develop within a growing business in a fast-paced setting.

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