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IT Support Officer

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The role

Reed Specialist Recruitment is seeking an IT Support Officer for an office-based role in Wembley to provide first and second-line IT support, resolving hardware and software issues and ensuring services run smoothly. You will assist with IT projects, asset management, and documentation, while mentoring junior colleagues and delivering excellent customer service. Temporary till November 2026 with extension potential. Candidates should possess strong technical and communication skills, and experience with IT support in a professional environment. The role involves troubleshooting, maintaining IT systems, and supporting end-users. Technical knowledge required includes hardware, software, and networking skills, with a focus on efficient problem resolution.

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