Hotel - Duty Manager
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The role
A Duty Manager oversees daily hotel operations, supporting various departments such as reception, housekeeping, and restaurant, to ensure guests have an excellent stay. The role involves leading shifts, providing team coaching, resolving guest issues, and maintaining safety standards. Candidates should be confident decision-makers, calm under pressure, and experienced in leading teams in busy, customer-facing settings. No hotel experience is required, as the role welcomes individuals from retail, hospitality, leisure, and healthcare sectors. The position offers guaranteed hours, full training, and clear career progression towards hotel management. It suits proactive professionals passionate about delivering exceptional service and leadership in a dynamic environment.
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