3rd Line Network Engineer – Salford
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仕事内容
A 3rd Line Network Engineer supports and troubleshoots enterprise network systems, including core protocols and hardware such as Cisco and Juniper devices. The role involves managing escalated incidents, performing technical investigations, and maintaining network documentation, with an emphasis on proactive service improvement. Candidates should possess significant experience with network monitoring tools like SolarWinds, and protocols including BGP, OSPF, and STP. Strong communication skills and ITIL-aligned service delivery experience are essential for collaborating effectively with team members and clients. The position requires a hybrid working arrangement, predominantly based in Salford, with on-call duties outside standard hours. The engineer will support the team by creating technical documentation, troubleshooting incidents, and contributing to operational enhancements.
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