Hotel Duty Manager – Hartlepool

A Duty Manager at a hotel is responsible for overseeing daily operations, assisting guests, leading staff, and ensuring the smooth running of the property. They support various departments such as reception, housekeeping, and food services, solving problems and maintaining high standards. Candidates should be confident decision-makers, calm under pressure, and capable of leading from the front in a busy environment. Prior hotel experience is not required, as those with leadership backgrounds in retail, hospitality, or customer service are encouraged to apply. The role provides opportunities to develop management skills and progress towards a hotel management position. It involves working flexible hours, including evenings and weekends, to ensure guest satisfaction and operational excellence.