Operations Manager – Telford

An Operations Manager in Telford oversees store performance by implementing routines that optimise availability, waste, and shrink. They review store processes, manage budgets, and lead teams across multiple departments, ensuring high standards and disciplined routines. This role requires strong leadership, coaching skills, and the ability to motivate teams to deliver excellent customer service and operational efficiencies. The ideal candidate will have experience in large retail environments, managing diverse teams, and driving performance improvements. They should possess good organisational skills, commercial awareness, and data-driven decision-making abilities. The position demands a proactive approach to change management, team development, and maintaining compliance across the store.