Customer Service Representative – Aftermarket

A customer service representative in Wolverhampton manages military aftermarket spares orders from quotation to invoicing, ensuring timely delivery and contractual compliance. The role involves handling customer requests, reviewing purchase orders and documentation, and providing updates throughout the order process. Candidates should have experience in customer service or order management, strong communication skills, and proficiency in ERP and Microsoft Office tools. The position requires attention to detail, organisational abilities, and a proactive approach, with SAP experience being desirable. The role supports cross-functional teamwork and continuous improvement initiatives to enhance customer satisfaction.