Customer Service Representative – Thirsk

A customer service representative at William Hill in Thirsk assists in welcoming customers, processing bets, and handling queries using betting terminals. The role involves building customer relationships and promoting safer gambling practices within a community-focused retail environment. Candidates should possess strong interpersonal skills, a passion for service, and basic knowledge of betting operations and safety procedures. The position offers both part-time and full-time hours, with shifts including evenings and weekends, within a flexible rota system. Employees will participate in ongoing training, benefit from performance bonuses, and enjoy various discounts and pension contributions. A successful candidate must be over 18 and demonstrate empathy and excellent communication skills to provide outstanding service.