Customer Service Assistant – Cwm

The role involves handling incoming calls from existing customers and helping them find the best deals on phones, broadband, and tech products in a contact centre environment. Candidates should be resourceful, able to listen attentively, and communicate fluently to match products to customer needs. The role focuses on providing helpful advice without cold calling, with targets primarily driven by sales performance and customer satisfaction. The position offers an increase in salary after initial months, uncapped commission, and benefits including healthcare, parking, and discounts. Candidates are expected to enjoy problem-solving, engaging with technology, and working in a collaborative team setting. Training and career development opportunities are provided to nurture long-term growth within the company.