eCommerce Product Manager – Shareshill

The eCommerce Product Support Manager is responsible for providing expert technical knowledge, problem-solving, and issue resolution to internal teams, suppliers, and customers. They act as a link between product, sales, and supplier teams, ensuring accurate information and support for a first-class customer experience. Responsibilities include liaising with suppliers, monitoring product performance, supporting product launches, and maintaining product data using various systems. They will work closely with marketing and pricing teams to optimise product positioning and develop promotional material. Strong communication, analytical skills, and experience with cataloguing systems are essential for this role. A solid understanding of automotive systems and experience in distribution or retail are desirable.