Strategic Key Account Manager

A Key Account Manager in Edinburgh is responsible for nurturing and expanding high-value client relationships in the merchandise and clothing industry, ensuring proactive communication and exceptional customer service. They develop tailored account plans to meet client needs and achieve sales targets through consultative solutions. The role involves maintaining client contact via face-to-face, virtual meetings, and calls, with a weekly call target of 10-20 and a meetings target of 3-8. Responsibilities include negotiating contracts, tracking client spend, and delivering performance reports while collaborating with internal teams to ensure successful delivery of products and services. The position requires technical knowledge of sales processes, industry trends, and account management tools such as HubSpot, along with strong analytical skills. It offers a hybrid work model combining home office days and client visits, supporting long-term client partnerships and business growth.