eCommerce Product Manager – Shareshill

The eCommerce Product Support Manager oversees GSF Car Parts' extensive product catalog, providing expertise in product knowledge, technical assistance, and issue resolution to internal teams, suppliers, and customers. The role involves liaising with suppliers to resolve product data and quality issues, monitoring product performance and customer feedback to identify improvements, and supporting cross-functional teams with technical data and product launches. A key aspect involves maintaining accurate product data in systems like Autopart and PIMS to assist sales channels and optimise pricing strategies. The manager collaborates with marketing to develop promotional content that drives sales and enhances customer satisfaction. Candidates should have strong problem-solving skills, experience managing supplier relationships, and proficiency in cataloguing systems, with an understanding of automotive systems as an advantage.