Call Centre Operative – Newcastle

A contact centre in Newcastle employs call centre operatives to handle inbound customer enquiries regarding telecommunications services, including phones and broadband. The role requires excellent listening and communication skills, with an ability to identify customer needs and recommend suitable products efficiently. Employees receive comprehensive training, work in a lively environment, and aim to meet sales targets through consultative approaches. The position offers a permanent contract with a starting salary of £26,116, increasing after eight months, alongside uncapped commission and benefits. Flexibility is a key aspect, with options to bank hours and enjoy generous leave, fostering work-life balance. This role suits proactive individuals who enjoy problem-solving and engaging with technology enthusiasts.