Customer Service Advisor – Milton Keynes

A customer service advisor in Milton Keynes will handle customer interactions via phone, email, and chat, providing efficient solutions and support. They will manage enquiries, resolve issues, and support administrative tasks to maintain an effective service function. The role requires excellent verbal and written communication skills in English, with an engaging telephone manner and a team-oriented attitude. Candidates should be flexible with shift patterns, including evenings and weekends, and ideally have previous customer service experience. Proficiency with computers, navigation systems, and various software tools is essential. The role involves working towards performance targets like customer satisfaction scores and transaction efficiency.