Customer Service and Logistics Coordinator

A logistics organisation specialising in high-value equipment transportation seeks a customer service and logistics coordinator to manage complex shipments, from initial request to delivery or recovery. The role involves communication with clients, obtaining transportation quotes, scheduling with service providers, and handling multiple requests efficiently. The individual will monitor shipments, resolve scheduling or transport issues proactively, and maintain accurate records using Microsoft Outlook, Excel, and internal systems. They will own assigned accounts, ensuring high customer satisfaction and working closely with experienced team members for professional development. Essential skills include strong communication, organisation, multitasking, and proficiency in Microsoft Office, within a fast-paced environment. The position requires a dependable, proactive candidate comfortable working onsite and taking full ownership of order processes.