FinOps & Online Administrator

The role involves supporting the finance and operational aspects of Amazon and TikTok Shop marketplaces, ensuring accuracy and efficiency. The candidate will coordinate activities across product launches, listings, and stock management, collaborating with third-party platforms and agencies. Managing operational trackers, documentation, and reporting will be essential to provide clear visibility for teams. They will handle marketplace chargebacks, reconcile reports with internal systems, and escalate risks and compliance issues as needed. The role requires adjusting processes, utilising AI tools such as ChatGPT and Microsoft Copilot for efficiency improvements, and working closely with cross-functional teams. It is suited for someone organised, detail-oriented, and eager to optimise marketplace finance operations and eCommerce workflows.