Multi-Site Hotel Manager

The Multi-Site Hotel Manager is responsible for the effective management of several hotel locations, maintaining high standards in guest services, operations, and compliance. They oversee front-of-house, facilities, team development, and financial performance across sites, ensuring they meet key targets. The role involves establishing strong relationships with senior departments, managing budgets, and driving continuous improvement through KPI monitoring. They provide leadership and mentorship to hotel managers and staff, ensuring service excellence and brand standards are upheld. The manager also ensures operational routines including maintenance, risk management, and compliance are efficiently executed across all hotels. Excellent communication, organisational skills, and a strong customer focus are essential for success in this role.