Customer Service Specialist – Edinburgh

The Customer Service Specialist at Vegware supports customers and colleagues across the UK and Europe by managing inbound orders, resolving queries, and ensuring seamless customer experiences. Responsibilities include processing UK and international orders, managing communication, liaising with warehouse teams, and supporting administrative tasks such as stock reconciliation and order checks. The role requires strong organisational skills, excellent communication abilities, and proficiency with digital tools like Microsoft Excel and Word. The candidate should be adaptable, resilient, and committed to delivering excellent service in a fast-paced environment, with export experience considered an advantage. The position encourages continuous improvement and collaboration to enhance customer satisfaction and operational efficiency.