Hotel Duty Manager – Leeds

The role of Duty Manager at Premier Inn in Leeds involves overseeing hotel operations during shifts, supporting teams, resolving guest issues, and ensuring a safe, smooth experience for visitors. The position requires leading teams across various departments, including reception, housekeeping, and restaurant services, with a focus on excellent guest service and operational efficiency. Applicants should be confident decision-makers, calm under pressure, and experienced in managing customer-facing teams, though previous hotel experience is not necessary. The role offers permanent employment with guaranteed hours, full training, and opportunities for career progression toward a hotel management position. Shifts include evenings, weekends, and busy periods, requiring flexibility and a proactive approach to leadership and problem-solving.