Hotel Duty Manager — Harrow

The role of Duty Manager involves overseeing hotel operations by supporting reception, housekeeping, and restaurant teams to ensure guest satisfaction and safety. The position requires strong leadership skills, decision-making abilities, and excellent communication, with a focus on problem-solving and team support during busy periods. Candidates should be confident in managing tasks independently and have experience leading in customer-facing environments, though hotel experience is not essential. The role involves working flexible shifts, including evenings and weekends, to maintain smooth hotel service. Training and career development are key aspects of this position, with opportunities to progress into managerial roles within the hospitality industry. The environment is dynamic, demanding adaptability, responsibility, and a proactive attitude from individuals ready to make a positive impact.