Contact Centre Agent

The role involves managing inbound and outbound sales and service enquiries, working with customers interested in selling or viewing property. The candidate will assess customer requirements and promote the agency's range of services, ensuring an excellent customer experience. Building long-term relationships with clients and maintaining accurate records in the CRM system are essential duties. The position requires experience in contact centres, telesales, or outbound sales, alongside strong customer service skills. Opportunities for career progression to managerial roles and uncapped commission make this role attractive for motivated sales professionals. Technical skills include CRM proficiency, appointment booking, and sales target achievement.