hotel manager

A hotel manager in Chester-le-Street oversees daily hotel operations, ensures excellent guest service, recruits and supervises staff, and manages budgets and marketing plans. The role requires strong leadership, communication, and organisational skills, with experience in hospitality management and customer service. Technical skills include budgeting, team management, marketing, and familiarity with hospitality software. The position involves coordinating staff schedules, addressing guest complaints, and implementing policies in a dynamic environment. Effective problem-solving skills and flexibility are essential for success in this role. The role is primarily on-site, requiring physical presence for daily operational oversight.