Account Manager – Taff's Well

An Account Manager manages and develops revenue from a portfolio of approximately 150 existing customer accounts, using relationship management and strategic development skills. They identify cross-selling and up-selling opportunities, engage with stakeholders, and produce sales proposals aligned with targets, maintaining accurate records within CRM systems. The role requires collaboration with internal teams, understanding of products and market sectors, and adhering to quality standards while supporting business growth objectives. Responsibilities include conducting customer meetings, strategic account planning, and facilitating contract fulfilment through effective communication. The position offers an opportunity to influence business success by nurturing long-term partnerships, uncovering new opportunities, and contributing to revenue targets with a proactive approach. Success depends on balancing account management with proactive opportunity identification, managing stakeholder relationships across regions and divisions, and maintaining excellent customer experience and pipeline momentum.