Retail Customer Service Advisor – Edinburgh

A Retail Customer Service Advisor works within betting shops to provide outstanding customer service, take bets, process transactions, and handle customer concerns within a dynamic environment. The role involves maintaining shop standards, encouraging safe gambling, and supporting team targets. Candidates should be confident in cash handling and customer interaction, with experience in a service setting preferred. The environment is fast-paced, requiring good problem-solving and communication skills. The position offers flexible hours, including weekends and bank holidays, with a commitment to work-life balance.