Helpdesk Support Specialist

¿Es esta oferta para usted?

Cree su CV y descubra su porcentaje de coincidencia con este puesto — y con todos los demás.

Sigue tus candidaturas desde el móvil La app gratuita de Whileresume, en iPhone y Android.

Descargar en el App Store Disponible en Google Play

El puesto

A Helpdesk Support Specialist provides technical assistance by responding to calls, emails, and messages, recording details accurately and resolving queries within established service levels. The role requires maintaining a professional telephone manner and strong communication skills. Candidates must have DBS/ BPSS and SC Clearance, with at least five years of UK residency for SC clearance. The position involves working in a customer-focused environment, supporting the organisation's IT and service delivery. Skills needed include problem-solving, technical troubleshooting, and documentation, with familiarity in service management tools and methodologies. Training and ongoing development opportunities are provided in a fast-paced, team-oriented setting.

Ver la oferta completa

Funciones, perfil, competencias y ventajas — crea tu cuenta gratis.

¿Ya tiene una cuenta?

Iniciar sesión

Estas ofertas podrían interesarte

Ninguna oferta realmente parecida por ahora — estas son las más recientes.

? Health & Fitness Coach Birmingham ? Supply Chain Launch Logistics Coordinator Birmingham ? Management Consultant Birmingham ? Operations and Office Manager Birmingham ? Professor of Statistics in Birmingham Birmingham ? Senior Project Manager Birmingham